07833927210

Delivery & Returns

Delivery & Returns

DELIVERY

Orders are posted within 3 working days and generally on the next working day, if you need something urgently please let me know at time of purchase amd I will be happy to oblige. 

POSTAGE COSTS

Free delivery on UK orders over £75

Postage costs under £75 are based on the weight of item ordered and final price will be displayed at the checkout

£1.80 under 100g

£2.50 between 100g to 750g

£3.70 between 750g to 1000g

£4.20 between 1000g to 2000g

£5.40 2000g +

EUROPE - international signed for + insured

Postage costs are calculated on weight and will show at checkout but will start at £7.00

£7.00 under 100g

£10.50 between 100g to 750g

£13.50 between 750g to 1000g

£15.00 between 1000g to 2000g

£30.00 2000g +

REST OF WORLD - international signed for + insured

 

Postage costs are calculated on weight and will show at checkout but will start at £7.00

£10.00 under 100g

£13.50 between 100g to 750g

£15.00 between 750g to 1000g

£20.00 between 1000g to 2000g

£50.00 2000g +

OUT OF STOCK          

Although I am normally fully stocked, occasionally demand exceeds supply. If you order an item which is out of stock I will notify you of the expected despatch and you if you prefer not to wait you can cancel your order and receive a full refund. There is, of course, no extra charge for further despatches if we temporarily run out of a product you choose

RETURNS

We will refund or exchange on any unused unwashed nappies up to 28 days after purchase, or 28 days after birth of your baby,  no questions asked.  All our nappies are guaranteed by the manufacturer for 1 year from purchase as long as the correct washing and care instructions have been followed.  Delivery costs will not be refunded (or will be deducted) on items that are returned due to change of mind or customer error, delivery costs will be covererd by the Washable Nappy Company if the items are faulty.