UK DELIVERY CHARGES

 A couple of items incur extra postage

Free delivery on orders above £100

£2.75 on orders under £15

£3.50 on orders between £15 - £50

£4.50 on orders between £50 - £100

OVERSEAS DELIVERY CHARGE

We will post to Europe

 A couple of items incur extra postage

£2 on orders under £15

£3.50  on orders between £15 and £50

£5.00 on orders between £50 - £75

£6.00 on orders between £75 - £150 

£8.00 on orders above £150

Packaging

We re-use packaging when we send out our orders.   Our parcels will be sent out in boxes or jiffy bags which have been used before so will not be in pristine condition.   We generally do not include care instructions with your orders.  All care and nappy information can be found on our website and printed off in pdf formats if required.  If you would like to receive a hardcopy of our care instructions with your order please email us and we will include this.  We do this to minimise our waste and lesson our consumption of materials.

Order not arrived?

Please check the estimated delivery time and then add three working days in case of delays in transit.  Once this delivery time has passed you should contact your local Royal Mail depot giving your house number and postcode as cards are not always left.  After you have followed these steps and the Royal Mail have confirmed they do not have your order, you must contact us within 30 days in writing. This is so an investigation by the Royal Mail can be carried out and a refund issued or a replacement order sent.